Support

A question, a problem, a suggestion? Here is how to get help.

Contact us

Write to us at support@microbloom.app. We reply within 48 business hours.

For a technical problem, please include your iPhone model, your iOS version and your Circlo version (shown under Settings → About → Version).

Send a message

Frequently asked questions

Is my data sent anywhere?

No. Everything is stored on your device. Circlo has no server and creates no online account. See the privacy policy.

How do I add contacts?

Tap the + button from the home screen or the Contacts tab. Circlo asks for access to your address book, you pick the person, then their circle. On first launch, the app offers a guided import, circle by circle.

How do circles work?

Each circle defines a contact frequency (for example: family every 7 days, close friends every 30 days). From your last interaction, Circlo works out who is overdue, due today or due soon. A custom frequency can be set contact by contact.

I'm not getting reminders

Check that notifications are allowed for Circlo under iOS Settings → Notifications → Circlo, then that "Daily reminders" is on in the app's settings. If "Pause on weekends" is on, no reminder is sent on Saturday or Sunday.

Can I change the app's language?

Yes. Settings → Language, then choose Automatic (device), Français or English (US). The change is immediate. You can also use iOS Settings → Circlo → Preferred Language.

How do I export my data?

Settings → "Export my data". A JSON file containing all your contacts, circles, preferences and history is generated, which you can share or save.

How do I delete everything?

Settings → "Delete my account". This permanently erases all your local data. It cannot be undone: export your data first if you want to keep it.

Do I lose my data when changing phones?

Since the data is stored locally, it follows an iCloud or iTunes backup restore of your device. For a manual transfer, use the data export from Settings.